Arpin Consulting

Business Process Management and Professional Services Consulting
Business Process Management and Professional Services Consulting
Helping organizations INCREASE REVENUE and REDUCE COSTS, now!

Learn our Basic Consulting Approach

Learn about MA 201 CMR 17.00 Security Audit

Quote of the week:

MA Reports OVER a Million Personal Identity Records at Risk in 2 years.
In 2009 alone, over 807 businesses have reported (required by law) security breaches -- from large companies to small companies and even law firms.
Read a recent Boston Globe article.

Need help or answers to a few questions?  Send me an email.

Other Interesting Articles:

Gartner Says Most Organizations Lack All the Skills Needed to Implement and Optimize Their Business Processes
Do you need some high quality BPM skills?
Contact me to discuss options.

Introduction

Ray Arpin has over 30 years of consulting, innovative thought leadership, and experience in business process improvement (BPI) and professional services; 25 years of which have been in consulting with high profile, Global 2000 clients, and managing consulting practices, professional services, and major, complex projects.  He has trained and mentored over 300 people in sales, solution selling, business development, and account management; along with improving marketing.

Ray is currently focused on Business Process Management, Professional Services, and new consulting practice development.
Since 2001, he has worked on business process management (BPM) and professional services consulting -- developing and refining the approach, methods, and tools, which consistently generate significant results in the shortest time frame.

Consulting Services & Expertise:
  • Business Process Improvement (BPI)
    • Redesign and Reengineering
    • Cost reductions
    • Doing more with less
  • Business Process Management (BPM)
    • Disciplined approach to
      • Eliminate waste
      • Reduce non-value-added
      • Increase  value-added
    • Business Process Modeling
  • Professional Services (PS)
    • Full Life Cycle Implementation, Management & Process Improvement
    • Sales, Marketing, Account Management & Business Development
  • Executive Facilitation & Team Building
  • Change Management
  • Project / Program Management
  • Business & IT Strategy Alignment
  • Security and Regulatory Compliance
    • MA 201 CMR 17.00 & SOX 404 
    • Rapid Compliance
Partial Client List:
  • General Motors
  • General Electric
  • State Street Bank
  • Merck Pharmaceuticals
  • Roche Diagnostics
  • Sandoz Pharmaceuticals
  • IBM
  • EMC
  • Amgen
  • Lord Corporation
  • Emery Worldwide Airfreight
  • northAmerican Vanlines
  • Ingersoll-Rand
  • Timex
  • Ryobi
  • Northrop
  • Westinghouse
  • US Navy and Air Force
  • New York State
  • LA Department of Power & Water

Past Positions:

  • Vice President, Consulting Operations, META Group, Inc. (now part of Gartner Group) - IT and business management consulting
  • Director, Professional Services, EDS, Inc. - Unigraphics (UGS) - PLM software & services
  • Senior Director, Professional Services, Integrated Development Enterprise, Inc. (IDe) -product development software & services
  • Managing Partner, Sextant Consulting Group, Inc. - IT and management consulting
  • Senior BPM Consultant, Business Edge Solutions (now part of EMC) - BPM consulting
  • Professional Services Consultant - OpenAir.com, Inc. - professional services automation software and services
  • Internal Consultant, General Dynamics and Raytheon - aerospace and defense companies
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