Arpin Consulting

Business Process Management and Professional Services Consulting
Business Process Management and Professional Services Consulting
Helping organizations INCREASE REVENUE and REDUCE COSTS, now!

Learn our Basic Consulting Approach

Learn about MA 201 CMR 17.00 Security Audit

Quote of the week:

Interneer Sponsoring Gartner BPM Summit at Las Vegas between March 22 -24
Read more

MA Reports OVER a Million Personal Identity Records at Risk in 2 years.
In 2009 alone, over 807 businesses have reported (required by law) security breaches -- from large companies to small companies and even law firms.
Read a recent Boston Globe article.

Beat the rush for Compliance!
The new Personal Identity Security regulation every business person MUST comply with by March 1, 2010.  If you wait, you may not be able to find help or be compliant by the due date.  To find out more, see 10/27/09 Presentation, or read above Audit.

Need help or answers to a few questions?  Send me an email.

Other Interesting Articles:

MA 201 CMR 17.00 Minor changes and compliance required by March 1, 2010.

See MA OCABR press release,
click here.

Personal Identity Security
- MA 201 CMR 17.00 - Avoid potential fines, or worse!
Find out more at Boston Business Alliance.

Massachusetts Has Written Your Information Security Program  ReveNews 7/9/09

Consumer Assistance Needed to Help Fight Identity Theft - Read entire article SYS-CON Media 7/7/09

Gartner Says Most Organizations Lack All the Skills Needed to Implement and Optimize Their Business Processes
Do you need some high quality BPM skills?
Contact me to discuss options.

Introduction

Ray Arpin has over 30 years of consulting, innovative thought leadership, and experience in business process improvement (BPI) and professional services; 25 years of which have been in consulting with high profile, Global 2000 clients, and managing consulting practices, professional services, and major, complex projects.  He has trained and mentored over 300 people in sales, solution selling, business development, and account management; along with improving marketing.

Ray is currently focused on Security & Regulatory Compliance (MA 201 CMR 17.00), Business Process Management, and Professional Services.
Since 2001, he has focused on business process management (BPM) and professional services consulting -- developing and refining the approach, methods, and tools, which consistently have generate significant results in the shortest time frame.

Consulting Services & Expertise:
  • Security and Regulatory Compliance
    • MA 201 CMR 17.00 Compliance
    • Rapid Compliance
  • Business Process Improvement (BPI)
    • Redesign and Reengineering
    • Cost reductions
    • Doing more with less
  • Business Process Management (BPM)
    • Disciplined approach to eliminate waste, reduce non-value-added, and increase  value-added activities & sales
  • Business Process Modeling
  • Professional Services (PS)
    • Full Life Cycle Implementation, Management & Process Improvement
    • Sales, Marketing, Account Management & Business Development
  • Executive Facilitation & Team Building
  • Change Management
  • Project / Program Management
  • Business & IT Strategy Alignment
Partial Client List:
  • General Motors
  • General Electric
  • State Street Bank
  • Merck Pharmaceuticals
  • Roche Diagnostics
  • Sandoz Pharmaceuticals
  • IBM
  • EMC
  • Amgen
  • Lord Corporation
  • Emery Worldwide Airfreight
  • northAmerican Vanlines
  • Ingersoll-Rand
  • Timex
  • Ryobi
  • Northrop
  • Westinghouse
  • US Navy and Air Force
  • New York State
  • LA Department of Power & Water

Past Positions:

  • Vice President, Consulting Operations, META Group, Inc. (now part of Gartner Group) - IT and business management consulting
  • Director, Professional Services, EDS, Inc. - Unigraphics (UGS) - PLM software & services
  • Senior Director, Professional Services, Integrated Development Enterprise, Inc. (IDe) -product development software & services
  • Managing Partner, Sextant Consulting Group, Inc. - IT and management consulting
  • Senior BPM Consultant, Business Edge Solutions (now part of EMC) - BPM consulting
  • Professional Services Consultant - OpenAir.com, Inc. - professional services automation software and services
  • Internal Consultant, General Dynamics and Raytheon - aerospace and defense companies
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